Verilink T1 ESF CSU (34-00309.B) Product Manual Instrukcja Użytkownika Pobierz pdf (Strona 10)

BOUT

THE

T1 ESF CSU

Customer Service and Technical Support

Verilink provides easy access to customer support information

through a variety of services. This section describes these

services.

Support from Your Network Supplier

If assistance is required, contact your network supplier. Many

suppliers are authorized Verilink service partners who are

qualified to provide a variety of services, including network

planning, installation, hardware maintenance, application

training, and support services. When you contact your network

supplier for assistance, have the following information ready:

❥

Diagnostic error messages

❥

A list of system hardware and software, including revision

levels

❥

Details about recent configuration changes, if applicable

Support from Verilink

If you are unable to receive support from your network supplier

or want to contact us directly, Verilink offers worldwide

customer support by telephone, e-mail, and through Verilink’s

Internet Web site.

Telephone

Customer support is available by telephone 24 hours a day, 7

days a week. To speak directly with a Verilink customer service

representative, you may dial one of the following numbers:

❥

Sales and Marketing:

800-VERILINK (837-4546)

❥

Technical Support

800-285-2755 (toll-free)

E-mail

You can request sales and marketing information or pose a

technical support question about your Verilink product by

Warning

alerts you to the risk of serious

damage to the unit or injury and possible

death to the end user.

“Enter” vs.

“Type”

When the word

enter

is used in this guide, it

means type something, then press the Return

or Enter key. Do not press the Return or Enter

key when an instruction simply says

type

Italics

Refers you to other sections of this manual.

Convention

Description

1 2 ... 5 6 7 8 9 10 11 12 13 14 15 ... 23 24

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